Shipping & Delivery Policy – Lokenath Legacy At Lokenath Legacy, we’re committed to bringing the authentic taste of Bengal to your doorstep with care, freshness, and efficiency. This Shipping & Delivery Policy explains how and when you can expect your orders to be delivered. Delivery Areas We currently offer delivery services in: Bengaluru City (within BBMP limits) Select outskirts and nearby localities (subject to availability and delivery partner support) To confirm if we deliver to your area, please check with us on WhatsApp at [90078 88377] or during checkout. Delivery Timeframes We offer same-day or next-day delivery, depending on your location and order time: Order Time Delivery Schedule Before 12:00 PM Same Day Delivery (subject to availability) After 12:00 PM Next Day Delivery Delivery is typically done between 04:00 PM – 8:00 PM. Shipping Charges We calculate delivery charges based on distance from our dispatch point. Packaging & Freshness We pack your orders with utmost care to maintain freshness, especially for: Perishables (sweets, fish, veggies, etc.) Delicate items (snacks, glass jars, etc.) Please refrigerate perishable items immediately after delivery. Delivery Partners We use trusted local delivery partners such as: Dunzo Porter Shadowfax / Shiprocket Our in-house team (for select areas) You may receive a tracking link or live delivery updates depending on the partner. Missed Delivery If delivery fails due to: Incorrect address Unreachable phone number Customer not available at location We will attempt to contact you once. If unsuccessful, the order will be considered delivered and no refund will be issued. Urgent or Scheduled Deliveries Need something urgently or want delivery at a specific time? Please reach out via WhatsApp or call before placing your order, and we’ll do our best to accommodate your request. Lokenath Legacy reserves the right to modify this policy without prior notice. Updates will be reflected on this page.