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Lokenath Legacy -Bengali Groceries

Privacy Policy

At Lokenath Legacy, your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit or make a purchase from our website. Information We Collect When you use our Site, we may collect the following information: Personal Information: Your name, email address, mobile number, billing and shipping address, payment details. Account Data: Username, password (encrypted), order history. Device Information: IP address, browser type, time zone, cookies. Usage Data: Pages viewed, clicks, time spent on the site, and interactions. How We Use Your Information We use the information we collect to: Process and fulfill your orders Communicate order updates, offers, and customer support Improve your shopping experience and personalize content Comply with legal obligations Prevent fraud or misuse Sharing Your Information We do not sell or rent your personal information. We may share it only with: Delivery Partners: For fulfilling orders (e.g., Dunzo, Porter, Shiprocket) Payment Gateways: Such as Razorpay or Paytm for secure transactions Analytics Services: Like Google Analytics, to improve our platform Legal Authorities: When required by law, court order, or to protect our rights Data Retention We retain your personal information only as long as needed to fulfill purposes like order completion, customer support, or legal compliance. You may request data deletion at any time. Your Rights As a user, you have the right to: Access or request a copy of your data Correct inaccurate personal data Request deletion of your data Opt out of marketing communications at any time To exercise these rights, email us at: [email protected] Data Security We implement reasonable technical and organizational safeguards to protect your information against unauthorized access, loss, or misuse. However, no system is fully secure, and we encourage you to keep your login credentials confidential. Third-Party Links Our site may contain links to external sites not governed by this privacy policy. We are not responsible for their practices, so we encourage you to read their privacy policies. Policy Updates We may update this policy periodically. The revised version will be posted on this page with an updated “Effective Date.” Please review it regularly. Contact Us If you have questions about this Privacy Policy or your personal data, please contact us.